Wildix UC-Premium License The Wildix UC-Premium License is built for managers and supervisors and includes advanced analytics and reporting tools that provide real-time insight into communication activity, workloads, and team performance. These insights help you monitor trends, detect bottlenecks, and make data-driven decisions to improve efficiency and results. The plan also grants access to the CDR-View dashboard for company-wide call and communication analysis, along with x-caracal dashboards that deliver real-time contact center wallboards and detailed historical reports (see x-caracal documentation for any additional requirements). Core Features Everything in UC-Business plus: CDR-View: call activity stats and reporting Access to x-caracal: inbound contact center reports and stats Wildix Business Intelligence (WBI): Two hours per month are included with 1 UC-Premium license. More information on WBI. Ideal for: Managers Contact center supervisors The Power of Simplicity and Flexibility Wildix believes the path to finding the right communications solution shouldn’t feel like a maze. That’s why their subscription plans are straightforward and designed with clarity, purpose and your business needs in mind. So, whether you’re a startup, a growing mid-size company or a large enterprise, we have a plan for you. And, don’t worry, there are no hidden costs or confusing terms. Get a Wildix License today!
